E-poe klienditugi: klienditeave@kika.ee | +372 609 0461


E-shop information:

Questions related to goods that have not been purchased from the e-store should be sent to  info@kika.ee  or call  +372 603 2440.




Karjavälja 4, Tallinn, 12918
Code: 11810955
KMKR EE101363536


Submission of claims

If you have any questions, please contact us by phone +372 603 2440 or e-mail info@kika.ee, and if you cannot resolve the disagreement with the seller, you can submit requests or complaints related to a low-quality product or service purchased in our online store on the electronic consumer dispute resolution platform:  https: / /webgate.ec.europa.eu/odr/main/index.cfm?event=main.home.show&lng=EN

If the consumer does not agree with the solution offered by the trader and finds that his or her rights have been violated, he or she may submit an application for resolution to the ADR unit, which is the Consumer Disputes Committee at Pronksi tn 12 Tallinn 10117, phone 6201707, info@tarbijakaitseamet.ee ). The rules of procedure of the ADR entity are available on the website www.tarbijakaitseamet.ee.


Kui teie lemmikloomal oleks pöial, vaataks ta KIKA uudiseid.